Cancellation policy
Cancellation Policy
At our store, some products may be available for purchase as subscriptions or pre-orders. This policy outlines how you can modify or cancel these types of purchases.
Subscriptions
When you purchase a subscription, you will receive recurring deliveries based on the duration and frequency you select.
- Your payment details will be securely stored, and you will be charged for each delivery unless you choose to prepay.
- Some subscriptions may automatically renew at the end of their term. If you do not wish to renew, you may cancel your subscription before the renewal date.
- You can modify or cancel your subscription at any time. Your order confirmation emails contain links to manage your subscription.
For information on returns and refunds, please refer to our Returns Policy.
Digital Product Purchase
By purchasing the LOW TOX LIVING GUIDE (ebook), you acknowledge that it is a digital product and access is granted immediately upon purchase. Due to the nature of digital downloads, all sales are final and nonrefundable once the ebook has been accessed or downloaded.
No cancellations: Once the purchase is completed, we are unable to cancel the order.
Pre-Orders
When you place a pre-order, you are purchasing an item that is currently out of stock or not yet available.
- Full payment is required at the time of purchase.
- Your order will be fulfilled as soon as the product becomes available.
If you have any questions or need further assistance, please contact our customer support team at hneybeecandles@gmail.com